Frequently asked questions

You can design without signing in. Sign in to publish your bracelet to Inspiration or keep designs in your account.

Studio keeps your current draft in this browser when storage is available. Clearing browser data can remove it. Sign in to keep designs in your account.

Complete your bracelet in Studio, then choose Share to publish it to Inspiration. Sign in and give it a name, or use the name we generate. The design itself is the preview; no photo or story is needed.

Choose Use design in Inspiration to open a copy in Studio. You can change the beads and their order without changing the original.

Sign in and open Saved in Inspiration to find designs you bookmarked.

Wrap a soft tape or paper strip snugly around where you will wear your bracelet. Note the measurement before adding room for comfort.

The preview follows your chosen beads and sequence. Natural stones vary in color and pattern. Inner size is an estimate; bead shape and cord tension affect the finished fit.

Keep it dry and wipe it with a soft cloth. For mixed materials, follow the advice for the most delicate component.

Studio updates the total as you add or remove materials. Review the design total before checkout; shipping, taxes and any discounts are confirmed at checkout.

A shared design may include materials that are now unavailable. Review it in Studio and replace unavailable pieces before ordering.

Custom bracelets are made in about 5 days. Tracked delivery usually takes 10–15 days after shipping.

We currently ship to the United States. See the shipping policy for delivery details.

Sign in to view your orders and the shipping information available for each order.

Final sale · cancel within 15 minutes. See the return policy for the full conditions and how to request help.

Email us with your order number and a description of the issue. For damage, include a clear photo so we can help.

Stop wearing the bracelet if the cord is frayed or loose. Contact us for advice before restringing it.